Privacy Policy – 77cb Casino

1. Introduction

77cb Casino ("77cb", "we", "us", "our") operates the online gaming and sports betting platform accessible at 77cb.vip. This Privacy Policy ("Policy") describes how 77cb collects, processes, stores, shares and protects personal information provided by users ("you", "Player") of the 77cb platform, including through the website, account registration, the PKR cashier and all related features.

By registering an account with 77cb or using any part of the platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not consent, you should not register or use the 77cb platform.

This Policy should be read alongside the 77cb Terms & Conditions, which govern your use of the platform as a whole.

2. Data Controller

For the purposes of applicable data protection law, 77cb Casino is the data controller responsible for the personal information collected through the 77cb.vip platform. Enquiries relating to personal data held by 77cb should be directed to: [email protected]. We will respond to all data-related requests within a reasonable timeframe, ordinarily not exceeding thirty (30) calendar days.

3. Information We Collect

77cb collects personal information in the following categories:

• Registration Data: Your Pakistani mobile number (used as your account identifier), a password (stored in hashed form) and any additional verification information requested during the account opening process;
• Identity Verification Data: Where required for know-your-customer (KYC) purposes, 77cb may request a copy of your Pakistani CNIC, proof of address or other government-issued identification;
• Payment and Transaction Data: Details of deposits and withdrawals made via JazzCash, Easypaisa, HBL, UBL, Meezan Bank or Bank Alfalah, including transaction reference numbers, amounts in PKR, timestamps and payment method identifiers;
• Gaming Activity Data: Records of games played, bets placed, outcomes, session durations and responsible gaming settings configured within your 77cb account;
• Device and Technical Data: IP address, device type, operating system, browser version, screen resolution and mobile network provider — collected automatically when you access the 77cb platform;
• Communications Data: Records of correspondence between you and 77cb customer support, including emails, chat logs and SMS interactions;
• Cookies and Usage Data: Information gathered via cookies and similar tracking technologies as described in Section 9 of this Policy.

77cb collects only the minimum personal data necessary for the specific purposes described in this Policy. We do not collect sensitive personal data such as biometric or health information.

4. How We Use Your Information

77cb processes your personal data for the following purposes:

• To create, verify and manage your 77cb player account;
• To process PKR deposits and withdrawals via your chosen Pakistani payment method and to maintain accurate financial records;
• To verify your age (18+) and identity in compliance with responsible gaming and anti-money laundering obligations;
• To personalise your 77cb gaming experience, including game recommendations and relevant promotional offers;
• To provide customer support and respond to your enquiries or complaints;
• To send service-related communications via SMS to your registered Pakistani mobile number, including deposit confirmations, withdrawal notifications and security alerts;
• To detect, investigate and prevent fraud, collusion, bonus abuse and other prohibited conduct;
• To comply with our legal, regulatory and licensing obligations;
• To maintain platform security, performance and reliability;
• To analyse aggregate, anonymised usage patterns for platform improvement purposes.

5. Legal Basis for Processing

77cb processes your personal data on the following legal bases:

• Contractual Necessity: Processing necessary to provide the services you have contracted for through your 77cb account registration and the platform Terms & Conditions;
• Legal Obligation: Processing required to comply with applicable anti-money laundering, age verification, responsible gaming and financial record-keeping obligations;
• Legitimate Interests: Processing for fraud prevention, platform security, abuse detection and aggregate analytics, where these interests do not override your fundamental data rights;
• Consent: Processing for optional communications and personalised promotions, where you have explicitly opted in. You may withdraw consent for optional communications at any time by contacting 77cb support.

6. Sharing of Personal Data

77cb does not sell, rent or trade your personal data to third parties for commercial purposes. We may share your personal data only in the following limited circumstances:

• Payment Processors: JazzCash, Easypaisa, HBL, UBL, Meezan Bank and Bank Alfalah receive transaction data strictly as necessary to process your PKR deposits and withdrawals;
• Game Providers: Licensed casino game providers — including PG Soft, Pragmatic Play, Jili and others — receive session and bet data necessary to operate certified games and maintain game integrity;
• Technology Service Providers: Infrastructure, hosting, analytics and security service providers operating under strict data processing agreements with 77cb;
• Regulatory and Law Enforcement Authorities: Where required by applicable law or a valid legal order, 77cb will disclose personal data to competent authorities. 77cb will notify affected players of such disclosures where legally permitted to do so;
• Business Transfers: In the event of a merger, acquisition or sale of all or part of 77cb's business, personal data may be transferred to the successor entity, subject to equivalent data protection obligations.

All third parties with whom 77cb shares personal data are contractually required to process that data only for the specified purpose and to maintain appropriate security measures.

7. Payment Data and Financial Information

77cb takes the security of PKR payment data with the utmost seriousness. Payment method details — JazzCash wallet numbers, bank account references, transaction IDs — are processed using encrypted channels. 77cb does not store full bank account credentials on its own servers. Where payment data must be retained for financial record-keeping or dispute resolution purposes, it is stored in encrypted form with strict access controls.

All financial transactions processed by 77cb are subject to anti-money laundering (AML) monitoring. Unusual deposit or withdrawal patterns may trigger enhanced due diligence reviews. 77cb reserves the right to temporarily hold transactions pending satisfactory identity or source-of-funds verification.

8. Data Retention

77cb retains personal data for as long as is necessary to fulfil the purposes described in this Policy, subject to the following principles:

• Active account data is retained for the duration of your 77cb account and for a minimum of five (5) years following account closure, to meet financial record-keeping and regulatory obligations;
• Transaction records are retained for a minimum of five (5) years as required by applicable anti-money laundering regulations;
• Customer support correspondence is retained for three (3) years;
• Technical and device data logs are retained for a maximum of twelve (12) months from collection;
• Where personal data is no longer required for any lawful purpose, it is securely deleted or anonymised.

9. Cookies and Tracking Technologies

77cb uses cookies and similar technologies on the 77cb.vip platform. The following categories of cookies are used:

• Essential Cookies: Required for 77cb Login session management, security token validation and basic platform functionality. These cannot be disabled without impairing core features;
• Performance Cookies: Used to measure page load times, identify errors and improve platform speed. Data collected is aggregated and anonymised;
• Preference Cookies: Store your 77cb language, display and responsible gaming settings between sessions so you do not need to reconfigure them on each visit.

77cb does not use third-party advertising or behavioural targeting cookies. You may manage cookie preferences through your mobile browser settings. Disabling essential cookies will affect 77cb Login functionality and platform usability.

10. Security of Your Data

77cb implements a range of technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration or destruction:

• All data transmitted between your device and 77cb servers is encrypted using SSL/TLS;
• Account passwords are stored using one-way cryptographic hashing — 77cb staff cannot read your password;
• Access to personal data within 77cb's internal systems is restricted on a need-to-know basis with role-based access controls;
• 77cb conducts regular security assessments and penetration tests of the platform infrastructure;
• Unusual access patterns and potential security incidents trigger automated alerts for investigation.

Despite these measures, no internet-based system is completely impenetrable. In the event of a data breach that poses a risk to your rights, 77cb will notify affected players and relevant authorities promptly in accordance with applicable law.

11. Your Rights

As a 77cb player, you have the following rights in relation to your personal data held by 77cb:

• Right of Access: You may request a copy of the personal data 77cb holds about you;
• Right to Rectification: You may request correction of inaccurate or incomplete personal data;
• Right to Erasure: Subject to our legal retention obligations, you may request deletion of your personal data. Note that certain data must be retained for regulatory compliance purposes even after account closure;
• Right to Restriction: You may request that processing of your personal data be restricted in certain circumstances;
• Right to Object: You may object to processing based on legitimate interests, including direct marketing;
• Right to Data Portability: Where technically feasible, you may request your personal data in a structured, machine-readable format.

To exercise any of the above rights, contact 77cb at [email protected] with the subject line "Data Rights Request". We will acknowledge your request within five (5) business days and respond substantively within thirty (30) calendar days.

12. Children and Underage Players

The 77cb platform is strictly for individuals aged 18 and above. 77cb does not knowingly collect personal data from individuals under the age of 18. All 77cb accounts require mobile number verification, which forms part of our age verification process. If 77cb discovers that personal data has been collected from a player under 18, the account will be immediately suspended, all data deleted, and any transactions reversed. If you are a parent or guardian and believe a minor has registered with 77cb, please contact [email protected] immediately.

13. Changes to This Policy

77cb may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements or platform features. Material changes will be communicated to registered players via SMS to their registered Pakistani mobile number, with a reasonable notice period. The "Last Updated" date at the top of this Policy reflects the most recent revision. Continued use of the 77cb platform after the effective date of any update constitutes acceptance of the revised Policy.

14. Contact Us

For any questions, concerns or requests relating to this Privacy Policy or the personal data 77cb holds about you, please contact us at:

Email: [email protected]

77cb is committed to resolving privacy concerns promptly and transparently. We aim to acknowledge all privacy-related contacts within two (2) business days.